About Us
Steps 2 Better Living, Inc
Established in April 2018, our agency was founded by Steve Lambert, whose journey in the field of developmental disabilities began during his college years as a Direct Support Professional (DSP). After graduating, he became a Medicaid Service Coordinator for nearly two years, gaining valuable experience in care coordination and advocacy. He then took a brief break from the field before returning as a Program Manager at ViaQuest, where he worked for a large agency serving individuals with diverse needs.
During his time at ViaQuest, Steve saw the challenges within large-scale agencies—where efficiency and effectiveness were often sacrificed for bureaucracy. He envisioned a different approach: an agency that prioritized personalized care, independence, and meaningful support.
This vision led to the creation of Steps 2 Better Living, Inc., a place where individuals receive tailored, high-quality services that truly empower them.
Today, under the leadership of Patience Key, a Cincinnati native with deep experience in the Developmental Disabilities (DD) community, our mission remains the same: to empower, support, and advocate for those we serve.
Our Purpose
We are committed to empowering individuals with diverse abilities by fostering an environment that encourages growth, independence, and self-determination. Our services go beyond basic support—we provide housing assistance, social development opportunities, and community integration, ensuring that each person has choices that align with their unique goals and aspirations.
Our Mission
At Steps 2 Better Living, we are dedicated to helping individuals with diverse needs live, work, and connect within their communities. Through personalized care for greater independence, compassionate support, and strong advocacy, we create opportunities that promote dignity, inclusion, and self-sufficiency—taking a step forward, one step at a time.
Join the Steps 2 Better Living Family!
We welcome individuals and families looking for high-quality, person-centered support services. Whether you need help with housing, daily living, or community engagement, we’re here to walk alongside you—empowering you every step of the way.
Meet Our Best Team
Mr. Steve Lambert
Director
Ms. Patience Key
Director of Operations
Ms. Audrey Morrison
Program and House Manager