Privacy Policy

Steps 2 Better Living, Inc. — Privacy Policy Last Updated: April 2025

Steps 2 Better Living, Inc. takes your privacy seriously. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. This policy applies to steps2betterliving.org and any forms or communications conducted through the site.

1. Information We Collect

We collect information in a few different ways:

Information you provide directly: When you fill out our contact form, referral form, job application, or donation form, you may provide your name, phone number, email address, and other details relevant to your inquiry.

Information collected automatically: Like most websites, ours may collect basic technical data when you visit — such as your browser type, IP address, and pages visited. This is typically handled through standard web analytics tools and is not linked to your personal identity.

2. How We Use Your Information

We use the information collected to respond to inquiries, process referrals and job applications, coordinate services, and improve the functionality of our website. We do not sell, rent, or trade your personal information to any third party.

3. Referral and Client Information

Information submitted through our referral form — including applicant details, disability diagnosis, waiver type, and housing preferences — is used solely for the purpose of evaluating housing and service fit. This information is handled with care and in accordance with applicable confidentiality standards.

4. Donation Information

If you make a donation through our website, payment processing is handled by a third-party payment provider. We do not store your credit card or banking information on our servers.

5. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can disable cookies through your browser settings, though doing so may affect how certain parts of the site function.

6. Third-Party Services

We may use tools such as Google Analytics or similar services to understand how visitors use our site. These tools have their own privacy policies, and we encourage you to review them if you have concerns.

7. Data Security

We take reasonable measures to protect the information submitted through our website. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of any data you send to us electronically.

8. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors through this site.

9. Your Rights

You have the right to request access to any personal information we hold about you, and to request corrections or deletion where applicable. To make such a request, contact us at the information below.

10. Changes to This Policy

We may update this Privacy Policy as needed. The revised date at the top of this page will reflect any changes. We encourage you to check back periodically.

11. Contact Us

For any questions or concerns about this Privacy Policy:

Steps 2 Better Living, Inc. 3422 Gamble Ave, Cheviot, OH 45211
Phone: 513-873-4788
Email: admin@steps2betterliving.org